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  1. Home
  2. Information Technology Services

Access Account Overview

A Penn State Access Account (often referred to as an “Access ID”) is a personal, digital identity and unique identifier assigned to you. Your Access ID consists of three letters followed by a series of three or four numbers, and your Penn State email address consists of your Access ID plus “@psu.edu” (for example, “[email protected]”).

You’ll use your Access ID and password to log in to Penn State computing and online resources such as lab computers, Penn State’s wireless network, and various Penn state websites and systems to which you have been granted access.

You can change your Access Account password at accounts.psu.edu. Remember, never share your password with anyone! Penn State will never ask you for your password, over the phone or in an email.

Please use technology wisely. You are responsible for your Access Account and will be held accountable for any problems associated with its use. Individuals are expected to exercise responsible, ethical behavior when using the University's computers, information, networks, or resources.

Learn more about Access Accounts.

Getting an Access Account

Students

When you apply for admission online, you’re either prompted to create an Access Account, or an account is automatically created for you as part of the application process. That Access ID is yours throughout your time at Penn State.

Faculty and Staff

When you accept an offer of employment and your hiring paperwork is submitted by Human Resources, an Access Account is automatically created for you.

If you have provided an alternate email address, an Electronic Account Activation email will be sent to that address. You should follow the instructions in the email to activate and create a password for your Penn State Access Account. If no alternate email address is available, or if there are problems activating the account, you should contact the Penn State IT Service Desk at 814-865-4357 or email [email protected].

Information Technology Services

  • Access Account Overview
  • Wireless Networking
  • Computer Labs & Classrooms
    • Computer Lab Hours
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Campus Information Technology Services

Campus Help Desk

Center for Technology 108
phone: (570) 675-9140
email: [email protected]
hours: Mon–Fri, 8 a.m.–5 p.m.

• Open a Help Ticket
• Submit Technology Request
• Ask a Question/Report a Problem

Meet Our Staff

U.P. Information Technology Services

University Service Desk

phone: (814) 865-HELP (4357)
email: [email protected]
web: itservicedesk.psu.edu
24/7 support: live chat
look it up: Knowledgebase

View Technology Alerts
Student Technology Guide
University Directory Lookup

University IT Website
Map of Pennsylvania showing Penn State’s 24 locations with Penn State Wilkes-Barre highlighted.

Penn State Wilkes‑Barre

Located on a scenic estate just 13 miles from Wilkes-Barre, Penn State Wilkes-Barre offers four-year baccalaureate degree programs, two-year associate degree programs, and a wide range of professional develop­ment oppor­tunities. Our small classes encourage close inter­action with professors who are committed to helping you be successful.
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    • Strategic Communications
    • Contact Us
  • Admissions
    • Why Penn State Wilkes-Barre?
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    • Transfer Students
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    • International Students
    • High School Dual Enrollment
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