Penn State Wilkes-Barre’s Information Technology Services (ITS) office ensures that students, faculty and staff have access to the information technology tools and infrastructure necessary to enhance learning, teaching, research, outreach, administration, and support activities at our campus. ITS provides local technology services and support, as well as campus telephone services. We also maintain the physical data and telecommunication infrastructure on campus.
ITS is dedicated to providing superior customer service and support to the campus. ITS staff are available to help faculty, staff and students between the hours of 8:00 a.m. and 5:00 p.m. weekdays. Evening hours are available by appointment. Please contact the Wilkes-Barre Help Desk at [email protected] or 570-675-9140 with all questions or problems. Requests will then be forwarded to the appropriate staff person.
For more information about Penn State Enterprise IT, visit Penn State Information Technology.
if you need to obtain your AccessID, please follow the electronic account activation process.