Coronavirus at Penn State Wilkes-Barre: Frequently Asked Questions
Frequently Asked Questions
Last updated April 27, 2020 at 6:45 p.m.
1. Is there a website with coronavirus information and updates for the Penn State University community?
Yes. The coronavirus outbreak situation is rapidly evolving, and the University’s approach and actions will adapt in accordance with state and federal governmental and public health directives and recommendations. The latest developments and information will always be posted on the Penn State Coronavirus Information website. Additionally, you can access news about coronavirus from the Penn State News coronavirus page.
2. Will there be a commencement ceremony at Penn State Wilkes-Barre?
All classes, seminars and labs will continue to be delivered remotely for students at every campus location for Maymester, Summer Session I and tentatively for Summer Session II. Read the news article.
4. Is the Penn State Wilkes-Barre campus closed?
All of the physical buildings on campus are locked and no public access is permitted; however, business continues to be conducted remotely as appropriate, within normal business hours (Monday–Friday, 8:00 a.m.–5:00 p.m.) You can reach offices via email or phone.
7. What is the guidance on remote teaching for Penn State Wilkes-Barre faculty?
To support students’ learning virtually, faculty and staff are encouraged to work with students to provide digital course materials for those who may not have access to their textbooks or course materials during this period.
8. Where can I find the most current information on my class?
Students are asked to check their Office365 email as well as their Canvas email to watch for messages from faculty regarding course information and updates. If you have an internship or other individualized course, contact the responsible faculty member for details.
9. Can I still contact my advisor?
Yes. All academic advising will be conducted via phone appointment or online via Zoom until classes return to campus. If you need an advising appointment or have a question, email or call your assigned advisor. If you are unable to reach them, email Heather Paris at [email protected], using your Penn State email.
10. Can I come to campus to use the computer lab?
No, the computer labs are closed. Students with unmet technology needs should contact Penn State IT at 814-865-HELP (4357) or [email protected] for individual arrangements.
11. What if I have problems with my computer or with the technology used to teach remotely?
For technology assistance, students, faculty, and staff should call the Wilkes‑Barre IT Help Desk at 570‑675‑9140 or send email to [email protected].
12. Will campus counseling services still be available?
Yes, but all counseling appointments will take place over the phone or via Zoom conferencing. Please call 570-675-9282 or email Sarah Luvender-Newman at [email protected] for appointments.
13. Will I be able to speak to someone about disability services and accommodations during this time?
Yes, but all Disability Services appointments will take place over the phone or via Zoom conferencing. Please call 570‑675‑9282 or email Sarah Luvender-Newman at [email protected] for appointments.
14. What do I do if I am not feeling well?
Students are advised to see their personal physician or go to the nearest medical facility if they are feeling ill and presenting a high fever. The campus nurse will be available for phone conferencing, Monday through Friday, 8:00 a.m. to 5:00 p.m. Please call 570‑675‑9250 or email Suzanne Attanasio at [email protected].
15. Will the food bank still be open this semester?
Yes, but the process is different. Students just have to fill out the Penn State Wilkes-Barre Food Bank Request Form. Students who submit a request will receive an email with contactless pickup instructions. Most requests will be available on the next business day.
16. I’ve used the Ride Assist program in the past to do my shopping. Is that still available?
Students can access the Ride Assist program by appointment. Due to physical distancing requirements, space is limited per trip. Please call 570‑675‑9279 or email Susan Cunningham at [email protected] for appointments and Ride Assist dates.
17. Will students still be able to attend campus events and participate in student activities?
No. All university-sponsored events, activities and trips have been cancelled through June 19, with possible extension. Some events may be offered virtually. For more information contact Jackie Warnick-Piatt at 570‑675‑9284 or [email protected].
18. Will sport competitions and athletic events occur?
No. All team practices, games, and intramural sports have been suspended during this time and the gym will be closed to all students, faculty, and staff. During this suspension of athletic activities, no athletic contests, practices or training will take place, including at non-University affiliated facilities. Student-athletes are expected to continue with academic progress, as University and national organization eligibility standards for current and future semesters will apply.
19. I am a high school student considering Penn State. How is the admissions process affected by these changes? Can I still visit campus?
The Admissions office will be available to all prospective students and their families Monday through Friday, 8:00 a.m. to 5:00 p.m. via email and telephone. Although we cannot host visits to campus at this time, virtual (online) appointments are available upon request. Please note that all larger events (e.g., open houses, receptions) have been postponed for the spring. Some admissions events are being offered virtually. If you would like to discuss your financial aid package, please call our Student Aid office at 570‑675‑9242.
20. Does Penn State Wilkes-Barre have a coronavirus response team?
Yes. Penn State Wilkes-Barre has a coronavirus task force to lead response efforts at the Penn State Wilkes-Barre campus. Members of the task force are in touch with Penn State University leaders and administrators who provide guidance on the University’s response to the coronavirus outbreak.