Emergency & Support Resources


  • Emergencies: 911
    (Note: a single call to 911 notifies both Lehman Township Police and Campus Police)
  • Campus Police & Public Safety: 570-675-9111 (on-duty cell phone: 570-406-2058)
    hours: Mon-Fri: 7:00 a.m.–11:00 p.m. Weekends: 9:00 a.m.–5:00 p.m.
  • Lehman Township Police: 570-675-1483

Medical Assistance

  • Ambulance: 911
  • Wilkes-Barre General Hospital: 570-829-8111
  • Poison Control Helpline1‑800‑222‑1222
  • Student Care and Advocacy provides outreach and education around the importance of health insurance for students. Support is available to students at all campuses for consultation and assistance in identifying insurance options, including the Student Health Insurance Plan, Medicaid, or Affordable Care Act marketplace plans.

Financial Insecurity

  • Food BankStudent Affairs provides students with a food bank that is available to every student at no charge. It stocks non-perishable items that can be used to make meals. This food bank is supported by faculty, staff, and community supporters of Penn State Wilkes-Barre.
  • Student Emergency FundStudents whose food and/or housing security is at risk or are otherwise facing debilitating financial strain right now could be eligible for a Student Emergency Fund award.
  • Penn State Basic Needs Assistance Request FormConnect with Student Care and Advocacy if you are a Penn State student, or if you know of a Penn State student, who is facing challenges with access to adequate food, stable housing, or other basic needs.

Mental Health Support

  • Penn State Mental Health Crisis Line: 877-229-6400 or text “LIONS” to 741741 (24/7)
    Staffed 24 hours a day by licensed counselors who can gather information, refer to appropriate resources, and manage concerns for Penn State students.
  • National Suicide & Crisis Lifeline: call or text 988
    Provides 24/7, free and confidential support for people in distress, and prevention and crisis resources for you or your loved ones.
  • Veterans Crisis Line: call 988 then press 1, or text 838255
    A free, 24/7 confidential resource available to any veteran.
  • The Trevor Project Lifeline: call 866-488-7386 or text "Start" to 678-678
    A 24/7 crisis intervention and suicide prevention hotline for LGBTQ youth.

Drugs & Alcohol Abuse

Dating Violence and Domestic Violence

  • National Domestic Violence Hotline: 800-799-SAFE (7233) or text “start” to 88788
    Free, confidential, 24/7 hotline for survivors of abuse, concerned friends or family, as well as abusive partners seeking to change themselves.
  • Domestic Violence Service Center (Luzerne County): 800-424-5600
    Free, confidential, 24/7 hotline. Provides supportive services to victims and survivors of domestic violence. DVSC also runs an emergency shelter, provides counseling and support groups, offers legal advocacy, etc.
  • Victims Resource Center Hotline (Luzerne County): 570-823-0765
    24/7 hotline. See under Victim Rights and Advocacy.

Sexual Violence, Sexual Abuse or Sexual Harassment

  • Penn State Hotline: 800-560-1637
  • Victims Resource Center Hotline (Luzerne County): 570-823-0765
    24/7 hotline. See under Victim Rights and Advocacy.
  • National Sexual Assault Hotline (RAINN): 800-656-HOPE (4673)
    The Rape, Abuse, and Incest National Network (RAINN) provides a confidential 24-hour sexual assault hotline and other resources for sexual assault survivors.

  • Title IX Resources (who maintains this?! it's at UP and it's outdated)

  • The Gender Equity Center supports students who have been impacted by sexual violence, relationship violence, stalking, or harassment. The University-wide designated sexual harassment resource person for students, regardless of sex or gender, is the Director of the Gender Equity Center. Call 814-863-2027 or email [email protected].

Victim Rights and Advocacy

  • Pennsylvania Office of Victim Services
    If you are a victim of crime or have been affected by a crime, you may receive help from an advocate from a Victim Service Program. Obtain accurate information regarding your rights and responsibilities, as well as what services are available to assist you.
  • Victims Resource Center Hotline (Luzerne County): 570-823-0765
    24/7 hotline sponsored by the PA Office of Victim Services. Staffed by trained counselor/advocates to provide crisis intervention and supportive counseling, safety planning and information and referral services to victims of crime. Counselor/advocates are available 24 hours a day to go with you to the hospital to offer emotional support, to explain your rights as a crime victim, and to explain the process and options available to you.

Health and Human Services

  • PA 211 (dial 211)
    Contact 211 to get free and confidential referrals for everyday needs and crisis situations, including emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services, among others. Specialists connect people in need with appropriate resources and services.


Visit the Penn State Hotline web page to report issues and concerns and/or raise questions if you learn about something that might not be consistent with the Penn State Values.

These are sources of more possible resources that I haven't reviewed yet completely:

WB Hotlines page (old. the current page will replace this one)

WB Counseling Services (Emergency Services section should point to this page)

WB Off-Campus Counseling Services (needs updating)

Penn State Wilkes-Barre Sexual Assault Resources. (not published right now. Perhaps have a separate page for Sexual Assault Resources -- updated -- and point to that from this page?

Perhaps have an accordion interface for each section? Would be easier to read.