Employers, boost your team’s performance by investing in our new Business Etiquette in the Workplace program which directly addresses your employees’ skill gaps. This 8-hour program can be customized to meet your specific needs, and be delivered via Zoom or on-site at times convenient for your workforce. Contact us at 570-675-9253 or [email protected] for more information.
The purpose of this 8-hour workshop is to raise awareness among employees and managers of the value of business etiquette, also known as corporate etiquette. This course studies a set of acknowledged or essential manners in a business setting. Violation of business etiquette is an offensive attitude that can interrupt businesses. Business etiquette is significant because it generates a professional, reciprocally courteous environment and expands interaction, which improves business productivity.
Course Topics:
- Demonstrate telephone and email etiquette.
- Administrate business meetings, introductions, and business cards.
- Understand verbal and non-verbal communication among stakeholders.
- Build business rapport via corporate gift-giving, dining, and doing business overseas
- Communicate with people of diverse backgrounds by understanding their cultural norms and practices.
To register or for more information, contact Continuing Education at 570-675-9253 or [email protected].