Supervision Essentials

Supervision Essentials

This program is designed for newly appointed supervisors, those aspiring to supervisory roles, and those in supervisory roles who do not have formal training. The highly interactive program will include exercises and self-assessments. One outcome is the development of an individual action plan for effective supervision.

Learning Objectives

Meeting Supervisory Responsibilities

  • Managing the Transition to Supervision
  • The Responsibilities of Today's Supervisors
  • Values, Ethics, Roles, and Skills
  • The Changing Nature of Supervision
  • Your Supervisory Leadership Profile

Communicating Effectively

  • The Communication Process
  • Verbal and Nonverbal Communication
  • Barriers and Problems in Communication
  • Listening Effectively
  • Communicating with Employees

Building Work Relationships

  • Impact of Positive Relationships
  • Building Trust
  • Your Interpersonal Style
  • Adjusting to Different Styles
  • Strengthening Your Work Relationships

Leading Others

  • The Changing Nature of Leadership
  • What Employees Expect of You as a Leader
  • Providing Excellent Direction
  • Delegating Effectively
  • Meeting Leadership Challenges
This course is typically held every spring and fall.

If you have program related questions please contact our office at 570-675-9253 or email wbce@outreach.psu.edu.