Hayfield House on Penn State Wilkes-Barre campus

Information about remote learning at Penn State Wilkes-Barre

How Penn State Wilkes-Barre is handling modified operations in response to the global coronavirus outbreak.

Last updated March 30, 2020 at 4:57 p.m.

Penn State University will conduct all classes remotely, beginning Monday, March 16, through the end of the Spring 2020 semester.

During this time, all students are strongly discouraged from returning to campus, off-campus locations, and group dwellings (e.g., nearby apartments), and should return to, or remain at, home. This period of time is for remote learning and is not an extended Spring Break.

For more information:

Academic Concerns

All classes, seminars, and labs will be delivered remotely for students at every Penn State campus location. Watch your Penn State email and your course Canvas pages for communications from your faculty members. Check those platforms regularly for updates.

If your current courses include an off-campus, engaged learning opportunity such as an internship, watch for additional communications from your faculty member.

The move to remote learning is intended to eliminate large gatherings in classrooms and labs. All campus buildings are locked and there is no public access permitted; however, all business is being conducted remotely where appropriate.

Academic Affairs. The Academic Affairs Office will be open Monday through Friday, 8:00 a.m. to 5:00 p.m. for business that cannot be conducted remotely or via phone. Please call 570‑675‑9221 ahead of your visit.

Academic Advising. All academic advising will be conducted via phone appointment or online via Zoom through the end of the Spring semester. If you need an advising appointment, schedule a meeting with your assigned academic adviser. For quick questions, email your assigned adviser; if you are unable to connect with them, email [email protected]. Please use your Penn State email.

Computer Access. Unfortunately, the computer labs will be closed. Students with unmet technology needs should contact Penn State IT at 814-865-HELP (4357) or [email protected] for individual arrangements. For other technology assistance, students, faculty, and staff should call the Wilkes‑Barre IT Help Desk at 570‑675‑9140 or send email to [email protected].

Library Access. The physical Penn State Wilkes-Barre Nesbitt Library space will remain closed until further notice. The University Libraries website is 100% open and available, as are library faculty and staff. Email us at [email protected] for reference help, instruction, consultations and other online services. The Library’s online resources are available on the Nesbitt Library website.

  • Reference and instruction will be conducted remotely via Zoom. Contact Jennie Knies ([email protected]) or our general email ([email protected]) for assistance.
  • Interlibrary Loan. Interlibrary loan requests for copies will be processed but will be dependent on the ability of other libraries to fill them. Requests for loans of print materials will not be processed until the library re-opens.
  • Circulation. Circulation of all print and other physical resources is suspended. Anything you currently have checked out will be extended and fines waived.
  • Ask a Librarian. The Ask a Librarian feature on the University Libraries website will continue to operate as normal.
  • Course reserves/textbooks. Course reserves/textbooks are moving online at your request and when available. For questions, email [email protected].
  • Electronic Resources. Contact the campus librarian with questions about the availability of e-books, streaming videos, and electronic access to newspapers and magazines to replace or supplement your regular course materials.
  • Online Textbooks. Many course materials/textbooks are now being offered online for free by publishers. If you are unsure about your materials, please contact us and we will help you determine availability.
  • Remote Resources. The Libraries’ Remote Resources web page lists the many services available to our remote users.
  • Library Information Updates. Check back to read the latest information on the University Libraries’ response to the hiatus from on-site instruction.

Campus Offices

We do realize that students, faculty, and staff may need access to some campus services. Therefore, although all buildings are locked, the campus is not closed. Some offices and facilities remain open and can be reached via email or phone. The following details may help with specific questions about classes, labs, and campus operations at Penn State Wilkes‑Barre.

Admissions and Financial Aid. The Admissions Office will be available to all prospective students and their families Monday through Friday, 8:00 a.m. to 5:00 p.m. Prospective students can register for individual visits. Virtual (online) appointments are also available upon request. Please note that all larger events (e.g., open houses, receptions) have been postponed for the spring. If you would like to discuss your financial aid package, please call our Student Aid Office at 570‑675‑9242.

Athletics. All team practices, games, and intramural sports have been suspended during this time and the gym will be closed to all students, faculty, and staff. During this suspension of athletic activities, no athletic contests, practices or training will take place, including at non-University affiliated facilities. Student-athletes are expected to continue with academic progress, as University and national organization eligibility standards for current and future semesters will apply.

Bookstore. The campus bookstore will be closed.

Information Technology. For technology assistance, students, faculty, and staff should call the Wilkes‑Barre IT Help Desk at 570‑675‑9140 or send email to [email protected].

Bursar’s Office. The Bursar’s Office will be open Monday through Friday, 8:00 a.m. to 5:00 p.m. for business that cannot be conducted via LionPath, email, or phone. Please call 570‑675‑9289 ahead of your visit.

Business Services. The Business Services Office will be open Monday through Friday, 8:00 a.m. to 5:00 p.m. to deal with immediate concerns that cannot be addressed via phone or email. Please call ahead before visiting at 570‑675‑9110.

Food Services—The Hickory Court Café. The Hickory Court Café will not be open for food service, and the dining area will not be available for students to gather.

Registrar's Office. The Registrar’s Office will be open Monday through Friday, 8:00 a.m. to 5:00 p.m. for business that cannot be addressed via phone or email. Please call ahead before visiting: 570‑675‑9233.

Director of Student Affairs. In-person appointments and phone conferences are allowed, Monday through Friday, 8:00 a.m. to 5:00 p.m., for bias incident complaints, Title IX complaints, student conduct cases, and general student complaints and concerns. Please call 570‑675‑9225 or email [email protected] for appointments.

Counseling Services. No in-person appointments. All counseling appointments will be done over the phone or via Zoom conferencing, Monday through Friday, 8:00 a.m. to 5:00 p.m. Please call 570‑675‑9282 or email Sarah Luvender-Newman at [email protected] for appointments.

Disability Services. No in-person appointments. All Disability Services appointments will be done over the phone or via Zoom conferencing, Monday through Friday, 8:00 a.m. to 5:00 p.m. Please call 570‑675‑9282 or email Sarah Luvender-Newman at [email protected] for appointments.

Food Bank. Students can access the food bank by appointment only, Monday through Friday, 8:00 a.m. to 5:00 p.m. Please call 570‑675‑9279 or email Susan Cunningham at [email protected] for appointments.

Ride Share Program. Students can access the Ride Share Program by appointment. Only three students per trip will be allowed. Please call 570‑675‑9279 or email Susan Cunningham at [email protected] for appointments and Ride Share dates.

University Health Services. Students are advised to see their personal physician or go to the nearest medical facility if they are feeling ill and presenting a high fever. The campus nurse will be available for phone conferencing and scheduled appointments only, Monday through Friday, 8:00 a.m. to 5:00 p.m. Please call 570‑675‑9174 or email Suzanne Attanasio at [email protected].

Student Activities and Trips. All university-sponsored activities and trips will be cancelled through the end of the Spring 2020 semester. Student organization leaders will be contacted by Campus Activities for assistance with cancelling group-sponsored travel and events and for assistance in convening virtual group meetings. Campus Activities can be contacted, Monday through Friday, 8:00 a.m. to 5:00 p.m., at 570‑675‑9284 or [email protected].

Student Commons. The Student Commons will be closed for all activities and events through the end of the Spring 2020 semester.