Supervision Essentials

Supervision Essentials

This program is designed for newly appointed supervisors, those aspiring to supervisory roles, and those in supervisory roles who do not have formal training. The highly interactive program will include exercises and self-assessments. One outcome is the development of an individual action plan for effective supervision.

Learning Objectives

Meeting Supervisory Responsibilities

  • Managing the Transition to Supervision
  • The Responsibilities of Today's Supervisors
  • Values, Ethics, Roles, and Skills
  • The Changing Nature of Supervision
  • Your Supervisory Leadership Profile

Communicating Effectively

  • The Communication Process
  • Verbal and Nonverbal Communication
  • Barriers and Problems in Communication
  • Listening Effectively
  • Communicating with Employees

Building Work Relationships

  • Impact of Positive Relationships
  • Building Trust
  • Your Interpersonal Style
  • Adjusting to Different Styles
  • Strengthening Your Work Relationships

Leading Others

  • The Changing Nature of Leadership
  • What Employees Expect of You as a Leader
  • Providing Excellent Direction
  • Delegating Effectively
  • Meeting Leadership Challenges



Dates: Class meets Thursdays; April 5 – 26, 2018

Times: 5:30 – 9:00 pm

Instructor: Nicole Darling

Location: Penn State Wilkes-Barre in Lehman

Cost: $745 per person (includes program materials and assessments)

* * * $695/person when 3 or more participants register from the same organization at the same time * * *

How to Register:

  • Register Online: COMING SOON Important! If you are registering someone other than yourself (e.g., a parent registering a child), you will be acting as that person during the registration process; enter their information, not your own.
  • Mail or Fax: Fill out the registration form (call 570-675-9253 to request one) and return it by mail or fax.

Penn State Wilkes-Barre Continuing Education
P.O. Box 410
State College, PA 16804-0410
fax: 814-863-2765

Registration question? Please call 814-867-4973 or email

If you have program related questions please contact our office at 570-675-9253 or email