Essential Services

Essential Services

Access Account Information

All Penn State students are assigned a computer Access Account. This account consists of a user id and password and can be used at all Penn State locations as long as you are an enrolled student. This account will give you access to all Penn State technology resources including LionPATH, email, network access, web space, and campus computer labs. Most incoming freshmen will receive their Access Account information during the New Student Orientation program. If you have not received your information, you will need to bring your Penn State photo id+ card to the Wilkes-Barre Help Desk located in the Bell Center for Technology room 104. Your Penn State photo id+ card can be used at a Signature Station to retrieve your account information. Signature Station locations cans be found at http://identity.psu.edu/services/authentication-services/access-accounts/signature-stations/

Changing Your Password

You must change your Access Account password annually after initially setting it. You can change your password at the signature station or go to http://www.work.psu.edu/password. Please read and follow the instructions carefully. Always remember, do not share your password to anyone.

Problems With Your Access Account

Report lost or stolen account information to the Wilkes-Barre Help Desk at (570) 675-9140. Contact the Wilkes-Barre Help Desk for assistance in retrieving forgotten account information. You will need to have your Penn State photo id+ card to retrieve any information on your account. For security purposes, account information cannot be given over the phone or through email.